Site Policy
By accessing this website and its individual pages, you are deemed to have agreed to the terms of use outlined below, as well as to comply with any operational rules or privacy policies that STUMP Co., Ltd.. may publish or make available on this website as necessary. If you do not agree with these terms of use, please refrain from using this website and its individual pages, and promptly discontinue access.
◆ Information Collected When Using the Website
On the website of STUMP Co., Ltd.. (hereinafter referred to as "the Company"), we may request personal information from customers when they use our services.
The Company may collect, use, and disclose personal information obtained through your use of this website, or provided by you, in accordance with our Privacy Policy (https://www.stump-residences.ltd/ja/privacy).
For more details regarding the collection, use, disclosure methods, access rights, and correction rights of your personal information, please refer to our Privacy Policy.
◆ About Cookies
This website uses a technology called "cookies" to store usage history in the browser you use.
Cookies are set when you access the website and help display your search history and customized services.
Additionally, third-party advertising companies may use these cookies to deliver ads, manage the site, and measure access based on past browsing data.
This does not infringe on your privacy or negatively impact your computer. You may limit certain functions of this website by adjusting your browser settings, but it will not interfere with your ability to browse the site. For instructions on adjusting browser settings, please contact the software provider. Additionally, when changing browsers, deleting cookies, or transitioning to a new PC, reconfiguration may be required.
◆ Disclaimer
The disclaimer applies to all customers who use the website provided by the Company. By using this website, you are deemed to have accepted this disclaimer. We consider your use of the website as acknowledgment of this disclaimer.
You agree to the following:
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To follow all instructions issued by the Company as necessary in relation to the use of this website.
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To comply with all applicable laws and regulations when using this website.
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To not impersonate others or organizations, or use false or inaccurate information to fabricate relationships with others or organizations.
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To not upload or distribute files that may contain (or are suspected to contain) viruses, corrupted files, software or programs that could negatively affect the operation of the website, or files that could cause unauthorized access to system limitations.
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To not use this website for the collection or use of information, delivery of unsolicited advertisements, or any other illegal purposes.
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To not link, republish, transmit, or repost images stored or accessed on this website or other websites owned, operated, or licensed by the Company without permission.
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To not use this website or its content for illegal purposes.
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To not post information that violates any laws or infringes on the rights of third parties, including but not limited to patents, trademarks, trade secrets, other proprietary rights, publicity rights, and privacy rights.
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To not post, advertise, upload, or transmit illegal, harassing, defamatory, abusive, harmful, vulgar, obscene, or otherwise undesirable content through this website.
You are responsible for providing the necessary browser, software, and equipment to access this website, at your own cost and responsibility.
Additionally, if new or different versions are required for the operation of this website, the Company reserves the right to discontinue support for previous versions of browsers or software.
If you fail to follow our instructions and do not upgrade to supported software or browsers or use an extended version without receiving support, the Company may refuse your transactions or conduct inaccurate transactions. As a result, you may lose access to some features or services, and we will not be held responsible for any consequences.
To the extent permitted by law, the Company will not be liable for any damages, losses, or costs. This includes direct, indirect, special, consequential damages, inconvenience, emotional distress, any type of financial loss (including acts, omissions, negligence, or willful non-performance by our agents, contractors, business partners, or employees, but not limited to these).
The Company is not responsible for any damages, losses, or costs arising from access to or use of this website or its content, reliance on information or materials on the website, errors (such as typographical errors) or inaccurate descriptions, performance issues, server or connection failures, errors, omissions, interruptions, defects, delays, failures in operation or transmission, computer viruses, online or system failures, third-party content, or use or access to other websites linked to this website, or the collection, use, disclosure, processing, or storage of personal data under our Terms of Use and Privacy Policy, or the use of products, information, data, software, etc., obtained from other websites linked to this website. Even if the Company or its agents or employees were previously notified of the possibility of such damages, losses, or costs, we shall not be held liable.
◆ Warranty and Liability
This website is provided for your convenience, and while we make every effort to ensure that the information on this website is up-to-date and accurate, we make no guarantees regarding its accuracy, completeness, or reliability. Therefore, even if you suffer damages as a result of using this information, the Company will not be held liable.
Additionally, the Company is not responsible for any damages, whether direct or indirect, that may occur to you or third parties as a result of your use of this website.
◆ Changes
The Company may make corrections, modifications, additions, interruptions, or deletions to the information, specifications, or other content posted on this website without prior notice to you.
◆ Revision of Site Policy
The site policy will be appropriately revised in response to changes in social conditions, shifts in public perception, and technological advancements. The Company reserves the right to suspend, pause, modify, delete, or edit content on this website or any part of it, without providing specific reasons.
◆ Links to Other Websites
Links to other websites provided on this website are for your convenience, and your use of these linked sites is at your own risk. The Company makes no guarantees regarding the content of linked websites and is not responsible for their use. When using these websites, you must adhere to the terms of use and disclaimers of each site. Furthermore, if you wish to set up a link to our website, you must obtain prior approval from the Company. You are required to contact us individually and receive our consent before establishing such a link.
◆ Third-Party Sites
The Company may occasionally permit third parties to offer products or services through hyperlinks on this website or from this website to third-party sites. However, we make no representations, warranties, or endorsements regarding the services provided by third parties. Products, services, and information provided by third parties are not under our control, and the terms and conditions of the respective third parties apply. Additionally, we are not a party to any contracts related to these products or services.
The Company is not responsible for any direct or indirect loss or damage related to third parties or their products or services. This includes, but is not limited to, product liability, loss of profits, inability to use products or services, data loss, other economic losses, or any incidental, consequential, or punitive losses, costs, or damages that you may incur.
The third-party content and services linked from this website are provided "as is," and you access them at your own risk.
The Company does not guarantee the accuracy, reliability, or completeness of these contents, resources, or links, nor do we conduct investigations, verification, or monitoring, and we do not endorse them.
When clicking on links to third-party sites, you should do so with your own understanding of the suitability, quality, legality, or other aspects of their products and services.
Third-party sites typically have their own privacy policies and terms of use, and your rights and obligations are governed by those policies. We do not have control over or authority regarding these terms.
◆ Copyright and Other Intellectual Property Rights
The information, specifications, programs, and other content posted on this website are protected by copyright, trademark rights, and other intellectual property rights held or managed by the Company or the respective copyright holders. When using this website, you must comply with the laws related to these intellectual property rights and refrain from reproducing, publishing, transferring, distributing, modifying, or quoting any content without the permission of the Company or the rights holders.
All intellectual property rights (including copyrights) related to this website and its content are held by the Company or its licensors, business partners, and service providers. Therefore, without prior written consent from the Company and the rights holders, it is strictly prohibited to reproduce, use, distribute, republish, download, display, broadcast, create hyperlinks, post, or otherwise transmit or store the content in any information retrieval system.
The content of this website may only be downloaded and printed for personal, non-commercial use. However, even in this case, the content must not be altered, and all copyright and ownership notices must remain intact.
◆ Use of Social Media
We welcome comments, photos, and videos from our followers on our social media pages. These pages can be accessed via embedded forms or links from our website. To ensure a comfortable experience for all users, please adhere to the following guidelines when posting:
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Use polite language when sharing your opinions.
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Do not post content that is false, obscene, defamatory, threatening, harassing, discriminatory, or contains hate messages towards individuals, races, religions, or organizations.
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Do not post spam or content that infringes on laws or intellectual property rights.
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Do not upload files that may contain viruses or programs that could damage others' mobile devices or computers.
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The opinions of third parties posted on our social media pages do not represent the Company's views. If the above rules are not followed and our social media pages are used inappropriately, we may remove such content or take appropriate actions.
◆ Forward-Looking Information
The Company may provide information related to forecasts and other predictions for your convenience. However, please understand that these are merely our forecasts and may change due to shifts in circumstances. You should not act solely based on this information, and you acknowledge that the Company is not obligated to update the information.
◆ Governing Law
By using this website, you understand that Japanese law will apply. You acknowledge and agree that the Company has the irrevocable right to:
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Investigate any violations of the terms of use and take appropriate action as necessary.
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Restrict or block your access to this website or any part of it, without providing a reason, at our sole discretion.
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Discontinue, suspend, modify, delete, or edit content posted on this website or any part of it, without providing a reason, at our sole discretion.
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If you are involved, or suspected of being involved, in fraud, criminal activities, illegal or wrongful conduct, or infringement of others' rights, or if complaints are received regarding activities that could lead to legal action, suspend your access to this website or any part of it, or disable your user account.
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If necessary, request information or data regarding your use of this website, and if you fail to provide such information or if the Company has legitimate reasons to suspect that inaccurate, misleading, or fraudulent information or data has been provided, we may exercise our rights under these terms and conditions.
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Report activities that may violate applicable laws or regulations to the relevant authorities and cooperate with their investigations.
◆Anti-Social Forces Exclusion Policy
The Company places great importance on fulfilling our social responsibilities and building sound and secure business relationships. Therefore, we do not tolerate any involvement with anti-social forces (such as organized crime groups, their affiliates, or other anti-social entities) and will make every effort to exclude them based on the following policy:
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Elimination of involvement with anti-social forces
The Company does not engage in any transactions, collaborations, or financial support with anti-social forces. We require that our employees and business partners have no involvement with such forces. If any such involvement is discovered, we will immediately terminate the contract. -
Verification of business partners and stakeholders
We conduct appropriate investigations to confirm that our business partners and collaborators have no relationship with anti-social forces. At the time of contract signing, we also confirm that they are not affiliated with anti-social forces and include this confirmation in the contract. -
Suspension of transactions and legal actions
In the event that a business partner is found to be involved with anti-social forces, we will promptly suspend the transaction and take appropriate actions, including legal measures. The Company will make no concessions to anti-social forces and will take strict actions based on the law. -
Employee education and awareness
The Company provides education and awareness activities to increase employee vigilance against anti-social forces and ensures that the policy of avoiding contact with such forces is thoroughly followed. We establish appropriate consultation channels where employees can provide information related to anti-social forces. -
Social contribution and legal compliance
The Company promotes social contribution activities and complies with the law. We maintain a firm stance against anti-social forces and cooperate with efforts to eliminate them from society, contributing to the creation of a healthy society.
◆Agreement on Jurisdiction
In the event of a dispute between the customer and the Company, the court that has jurisdiction over the location of the Company shall be designated as the agreed court for resolving the dispute.
The customer agrees that the Company’s records, as well as communications, instructions, executions, processing, or activation carried out on the website, whether in electronic or printed form, shall serve as the final evidence for any such communications or instructions. The customer agrees to recognize these records as valid evidence and waives any objections regarding the admissibility, reliability, accuracy, or authenticity of such evidence, even if it is generated or outputted from a computer system in electronic form.
Contact Information
STUMP Co., Ltd. (Personal Information Disclosure and Consultation Desk: Residence Management Department)
Phone: 03-5962-7930 (Main) / E-mail: sa_info@stump.ltd
Address: 6-5-45 Minami-Aoyama, Minato-ku, Tokyo 107-0062
Business Hours: 09:30 AM to 05:30 PM