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FAQ
Reservation
Stay
Facilities and Equipment
Contract
Cleaning and Other services
Others
No. Reservation can only be made online. Please book online.
All payments must be made in advance. We do not accept payments up-front, so please be sure to make your reservation and payment beforehand.
Reservations are generally accepted one or two months in advance. Please contact us for a tentative reservation as it depends on the availability.
Generally possible when rooms are vacant. Please contact us for details.
Please visit a 360-degree virtual tour of each property on the "APARTMENTS" page.
No. We do not accept changes over the phone. Please cancel or change your reservation through the booking site you used.
We do not accept Travel vouchers and gift cards.
Please issue it from the reservation site you used.
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